Zendesk, a pioneer in AI-powered service, has deepened its long-standing collaboration with Microsoft to bring Zendesk’s service directly into Microsoft’s AI ecosystem through two new integrations: Microsoft Agent 365, and Zendesk Agent for Microsoft 365 Copilot. These integrations deliver seamless, secure, and intelligent service experiences within the Microsoft 365 tools employees use every day. – – – • Microsoft Agent 365: Zendesk is a launch partner for Microsoft Agent 365, a secure…
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