Zendesk Unveils Powerful New AI Capabilities within the Resolution Platform to Accelerate Service at Scale

Zendesk, the world’s leading AI service provider, announced major breakthroughs in AI innovation at its AI Summit designed to strengthen its Resolution Platform. In response to increasingly complex and high-volume customer and employee interactions, Zendesk’s complete AI-first solution – purpose-built for service – empowers Customer Service, Employee Service and Contact Center teams with the capabilities to resolve issues more efficiently and deliver better outcomes. The Resolution Platf…

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